Warranty Information

Warranty

All products include a 30 day limited warranty from the date of delivery. This covers hardware faults or operational defects only.

Refurbished devices include a 12 month warranty. This is a manufacturer warranty where available, otherwise covered by our Return to Base service.

The warranty does not cover accidental or liquid damage, software issues, or normal wear and tear.

Devices that show evidence of unauthorised repair, modification, or parts replacement will not be eligible for return or warranty service. 

Contact & Support

Our customer support team is available Monday to Friday, 8am-4pm (GMT). We aim to respond to all enquiries within 24 business hours. Please contact us via the email address listed in the footer at the bottom of the page to request a return.

Limitation of Liability

CLS Solutions Limited shall not be liable for any indirect or consequential losses, including data loss, downtime, or loss of earnings, arising from the use or inability to use a purchased item.

Our total liability shall not exceed the purchase price of the product.